GearLight Radiance 10" Ring Light w/ Tripod Stand Support & Troubleshooting

User Manual

• PDF

Troubleshooting

• Installation:
• If your mobile phone does not fit either of the phone holder attachments, contact us for a larger phone mount.
• It is not recommended to bend the gooseneck phone holder entirely. Doing so may cause instability and imbalance.
• If the ring light is not staying securely in place, tighten the wing nut and Ring Light connection to the rotating platform.
• Contact us for any replacement parts.

• If your device does not connect to the selfie remote or the connection is unstable:
• Replace the battery.
• Remove connections with all wireless remote shutters.
• Toggle the selfie remote ON/OFF several times.
• Toggle your mobile device’s Bluetooth settings ON/OFF.
• Restart your mobile device.
• If the problem persists, contact Support@GearLight.com for an alternative selfie remote.

• If your Ring Light does not turn on, turns off by itself, flickers, can't change mode, or is not bright:
• Plug into another USB port that can supply 5V, 2A of power.  Note: Some computer USB ports do not deliver enough power for  the Ring Light to function properly.
• If the problem persists, contact Support@GearLight.com.

Maintenance & Storage

• When not in use, unplug the Ring Light and remove any mobile device(s) from the phone holder(s).
• Do not store the Ring Light in high humidity locations like bathrooms.
• Do not store the Ring Light in direct sunlight.
• To clean the Ring Light, wipe with a soft damp cloth.
• Do not use any harsh chemicals.

How-To Video

Coming soon!